Refund Policy

Last updated: 02/02/2024

1. Eligibility for Refunds

• Refunds are available for games purchased within the last 14 days

• The game must have been played for less than 2 hours

• Pre-ordered games can be refunded at any time prior to release

2. Exceptions

Refunds are not available for:

• In-game purchases

• Games that violate our fair use policy

• Banned or suspended accounts

3. How to Request a Refund

• Log into your Gamewave account

• Go to your purchase history

• Select the game you wish to refund

• Choose "Request Refund" and follow the prompts

4. Processing Time

• Refund requests are typically processed within 5-7 business days

• The refund will be issued to the original payment method

5. Special Circumstances

We may consider refunds outside of this policy in special circumstances, such as:

• Technical issues preventing game play

• Fraudulent purchases

6. Right to Modify

Gamewave reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

7. Contact Us

For any questions about our refund policy, please contact our support team at support@gamewave.com.